Someone looking after the whole journey.
When a flight shifts or a meeting runs late, you have a person to call and a team to coordinate the next steps. Available around the clock, with attention that continues beyond the booking.
CHAUFFEURED HOSPITALITY · SINCE 1989
An exceptional arrival.
Every detail considered.
Your chauffeur. Your concierge. A composed arrival, an attentive welcome, and a team that takes your plans personally. From California to your next destination, leave the details with NLS.
FAMILY-OPERATED · SINCE 198924/7 CONCIERGE
CALIFORNIAWORLDWIDE
WHEREVER YOUR PLANS LEADOne familiar team.Thoughtfully connected
California expertiseWorldwide arrangementsCPUC TCP 12895
YOUR JOURNEY STARTS HERE
Arranged around
you.
A few considered steps. Personal attention whenever you need it.
- 01Your journey
Your itinerary and the best way to reach you.
- 02Your ride
Compare vehicles and available pricing.
- 03Review & reserve
Confirm your traveler details and arrangements.
YOUR CONCIERGE · 24 HOURS(650) 364-0118 ↗
Returning client? Open your booking portal ↗Complex itinerary or a particular request? We will arrange it personally.
Email your concierge ↗YOUR JOURNEYPERSONALLY ARRANGED
Tell us your plans and how to reach you. We’ll help you find the right ride.
We use your details to respond to your request and look after your arrangements.
A RIDE FOR WHAT MATTERS
Where are we taking you?
Start with your plans.
We’ll help with the moving parts.
The small details feel effortless.
A door opened. Luggage taken care of. Time allowed between stops. Share your preferences and special requests so we can prepare a journey around the person traveling.
Your privacy travels with you.
Discreet service and accountable support for your plans, your guests, and your information. Tell us about sensitive schedules or confidentiality requirements so the right arrangements can be made.
CONFIDENCE COMES FROM THE DETAILS
Less wondering.
More being looked after.
Thoughtful communication, before and during your ride.
Before the journey.
Keep your confirmed itinerary close at hand. Your pickup, timing, passenger needs, and special requests deserve a second look; our concierge can help reconcile the details before travel.
As your chauffeur approaches.
On eligible journeys, a texted trip link lets you follow your chauffeur’s progress. Where live location is available, see your vehicle approaching and make your way to the meeting point with confidence.
When the day changes.
For airport arrivals, we follow your flight and coordinate pickup changes. Delays, extra stops, and last-minute questions have a real point of contact, so you can stay focused on your day.
Trip-link texts and live tracking depend on the booking, account settings, contact details, and location availability. Tell us who should receive updates: the traveler, an assistant, or your travel coordinator. We’ll confirm the arrangements for your journey.
ONE TEAM. WHEREVER YOUR PLANS LEAD.
A world of destinations.
One familiar team.
From a Bay Area airport pickup to meetings in Los Angeles and travel overseas, keep your ground arrangements with one NLS team. We provide direct California service and coordinate other destinations through our affiliate network.
Less time finding a new provider in every city. More continuity for your preferences, your itinerary, and the people who organize your travel. Share your destinations and we’ll confirm local availability and arrangements.
Plan a journey with NLS ↗CHOOSE THE WAY YOU TRAVEL
Space for your plans.
Two clear choices for private travel.
Personal arrangements for larger groups.
01 / EXECUTIVE SEDAN
MERCEDES-BENZ S-CLASS SHOWN
MERCEDES-BENZ S-CLASS SHOWNExecutive Sedan
Luxury sedan service for one or two guests, arranged through our transportation partners. Mercedes-Benz S-Class or BMW 7 Series, depending on market.
Select Executive Sedan02 / PREMIUM SUV
CADILLAC ESCALADE SHOWN
CADILLAC ESCALADE SHOWNPremium SUV
Cadillac Escalade service operated by NLS for up to six guests. Share your luggage sizes and any oversized items so we can confirm the right fit for your party.
Select Premium SUVPhotos illustrate the vehicle class. Sedan model depends on market. Passenger capacity does not establish cargo fit: bicycles, golf bags, strollers and other oversized items require confirmation before booking.
A FEW DETAILS, BEFORE YOU GO
Clear arrangements.
Confident travel.
Does requesting prices confirm my reservation?
No. Requesting prices starts your inquiry. Review the vehicle, itinerary, charges, and booking terms, then complete the reservation process. Your confirmation is the record of what has been arranged.
Can you arrange travel outside California?
Yes. NLS provides direct California service and arranges other destinations through its affiliate network. Share your itinerary so our team can confirm local availability, vehicles, and service arrangements.
What if my flight or plans change?
Include your flight information for an airport arrival, and call our 24/7 concierge for changes. We will coordinate the next steps. Your quote and booking terms explain the applicable waiting time, changes, and cancellation conditions.
Can you accommodate special requirements?
Please tell us about luggage sizes, bicycles, golf bags, strollers, child seats, accessibility needs, inside greetings, or a multi-stop schedule before booking. Include quantities and dimensions for oversized items. We will confirm the suitable vehicle, availability, and any additional charges.
YOUR PLANS. OUR NEXT PRIORITY.